At Uma Garden Bali, we value your privacy and are committed to protecting the personal information you share with us through our website, reservation forms, contact forms, and other digital interactions.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
- Full name
- Email address
- Phone number
- Reservation details
- Event or group booking inquiries
- Any information voluntarily submitted through forms or WhatsApp communication
We may also automatically collect limited technical data such as:
- IP address
- Browser type
- Device information
- Website usage behavior through cookies and analytics tools
2. How We Use Your Information
Your information may be used to:
- Respond to reservation or event inquiries
- Confirm bookings and provide guest support
- Improve website experience and service quality
- Send relevant updates, promotions, or event information
- Analyze website traffic and marketing performance
We only use your information for legitimate business and hospitality purposes.
3. Data Storage & Protection
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Your data may be stored securely through trusted third-party platforms such as:
- Website hosting providers
- CRM systems
- Email marketing platforms
- Analytics and advertising tools
Only authorized personnel have access to this information.
4. Cookies & Analytics
Our website may use cookies and similar technologies to improve browsing experience and understand website performance.
These tools may include:
- Google Analytics
- Meta Pixel
- Other marketing or analytics platforms
You may disable cookies through your browser settings if preferred.
5. Third-Party Services
Some services connected to our website may be operated by trusted third parties. These providers may process your data only as necessary to support our operations and services.
We do not sell or trade your personal information to unrelated third parties.
6. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To make a request, please contact us directly through the contact information available on our website.
7. Policy Updates
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.
8. Contact
For questions regarding this Privacy Policy or your personal data, please contact: